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πŸ“¦ Order-related queries

πŸͺ Visit Us

Shagun Saree

Krishna Colony, Hospital Road

Baran, Rajasthan, India

πŸ•’ Timings

Mon–Sat: 9:00am–8:00pm

Sunday: 9:00am–7:30pm

We'll get back to your query within the next 24 hours. Thank you for reaching out!

πŸ“¦ Shipping Time

We usually dispatch within 2 working days. Delivery in 4–7 days depending on location.

πŸ” Return Policy

Returns accepted within 7 days of delivery if product is unused and in original condition.

πŸ’Έ Refunds

Refunds for prepaid or partial COD orders are processed within 2–3 working days to your original payment method.

πŸ€” Partial COD

If you chose Partial COD, only the advance β‚Ή200 is paid online. Remaining is paid on delivery.

πŸ“ Return & Refund Policy

We only accept returns in case of genuine product damage or wrong item received.

To ensure a smooth and fair resolution, we strongly urge you to record a video while unboxing the package. This helps us verify any damage claims easily and quickly.

βœ… Return requests must be raised within 7 days of delivery.

βœ… Product must be unused and in original packaging.

βœ… Refunds will be processed only after the returned product is received and verified by our team.

For any return-related queries, feel free to contact us on WhatsApp or email:

πŸ“§ shagunsaree60@gmail.com

πŸ“² +91-9636788945

Thank you for shopping with Shagun Saree πŸ’–

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